If you want to rise to the top of any organization you must learn the skills necessary to be recognized as a top performer. Many people work hard but never get recognized for their efforts, so they end up as just one of the masses...
Businesses and relationships fail every single day because of a lack of communication. If you want to build a successful business or change the way people perceive you, you better change the way you communicate...
Businesses can no longer have the goal of meeting the customers expectations, the goal today must be to exceed them. Brad Worthley, an internationally acclaimed expert, will provide you with the tools to Wow the customer and earn you a Nordstrom or Les Schwab Tire Center reputation.
Businesses can no longer have the goal of meeting the customers expectations, the goal today must be to exceed them. Brad Worthley, an internationally acclaimed expert, will provide you with the tools to Wow the customer...
Do you want more from your life, but do not know how to get it? Why do so many people want to get rich, lose weight, or have a great relationship, but only a small percentage ever achieve it? Brad Worthley, an internationally acclaimed expert, will have you evaluating and identifying the inner saboteur within...
Brad Worthley, an internationally acclaimed expert, will teach you the difference between training and coaching. Coaching is a gentler form of communication that can get employees to do the things you have been asking them to do and gain their respect in the process.
There are very few great leaders in this world because we train people to be managers. Managing is about process and leading is about people, so this session can help people make the transition to a leader.
There are very few great leaders in this world because we train people to be managers. Managing is about process and leading is about people, so this session can help people make the transition to a leader...
The workforce today is different from the past and if we do not learn to understand the differences, then we will get frustrated by those differences. One of the challenges is the Baby Boomers, who tend to make up a large part of todays leadership...
Public speaking can be terrifying, so learn what it takes to give powerful and passionate speeches that inspire and motivate people to action. Do not end up making typical rookie mistakes when performing a speech...
Do you have challenges getting your employees to do the things you would like them to do, or are you frustrated that your supervisor or peers do not value employees or demonstrate the behaviors required in a sales or service culture?
Are you the kind of leader that asks: Did my employees do what they were supposed to do today? or are you the kind of leader that asks: Did I do what I was supposed to do today, so that my employees could do what they were supposed to do?
Improving work performance and employee morale comes with finding balance in your personal and professional life...
Many people believe that sales and service are two separate functions, and treat them that way. This session will change the way you think, and make them a single process. You will learn how to exceed the customers expectations...
Businesses can longer have the goal of meeting the customers expectations, the goal today must be to exceed them. What does that look like from the customers perspective? Brad will entertain you with great stories and hilarious examples of businesses that step out of the box and find ways to wow the customer. You will walk away with actionable information with which to make changes yourself. Targeted to anyone, from any industry, at any level. 65 minutes run time in downloadable MP3 Format.
