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In live seminar format, Brad provides anyone in a leadership role, the tools with which to alter their behavior slightly in order to greatly impact the people they lead. This is a must for making long-term commitments to a culture change. This video is the foundation for a solid customer service strategy. 76 minutes long. The DVD will be shipped to you but the worksheet that can accompany the DVD is downloadable.
Click here for the companion worksheet for this video. |
