Keynote Speeches
Most requested keynote speeches are:
- Exceeding Customer Expectations
- Outstanding Leadership in a Service Culture
- 10 Critical Steps That Could Make or Break Your Business
- Different Generations, Different Challenges….Dude
- Desire – Success for Life & Business
- Reduce Stress & Increase Productivity
- Outstanding Service in a Call Center or Help Desk World
To get a complete list of all Brad’s keynotes and seminars, click here!
To view sample video clips of Brad, click here!
Brad Worthley International offers keynote speeches to corporations, organizations, associations, and educational institutions. Information is presented from the customer’s perspective, which is the most important perspective when it comes to customer service. Keynotes are customized to fit each clients specific needs and industry, so we will be speaking the same language.
Keynote speeches are not only about great content, but great entertainment as well. There is no one better at connecting with the audience, and customizing keynotes, than Brad. His presentations are considered “shows” by many, and he is one of the top rated speakers at any event he attends. If you want to captivate and motivate your audience, don’t take chances, go with Brad, a true professional.
WHAT CLIENTS SAY:
"Brad is very charismatic and energetic in his presentation and everyone was intrigued and fully engaged in what he had to say. The feedback after the seminar was fantastic. We will definitely refer Brad to anyone looking for a dynamic speaker, and we hope to have him return for another seminar soon. Anyone attending one of Brad’s seminars will come away with concrete tools and tips that can be put to use immediately. Our whole office was already using them the very same day!"
Kathy Jacobson, Events Manager, South Snohomish County Chamber of Commerce
“In today's highly competitive, fast-paced and fragmented environment, chambers of commerce—and our members—thrive or die by the quality of their customer service. Brad Worthley understands this better than anyone I’ve ever met. He’s got the “why” and the “how” on using customer service to differentiate your businesses and provide lasting value. If you want to keep your customers returning, start by getting in touch with Brad.”
Steve Leahy, President & CEO, Greater Seattle Chamber of Commerce
“Brad Worthley delivers more than useful information and tips in his speaking engagements – he delivers himself. His energy brings the room together and he manages to make a wide variety of Chamber members connect over the basic tenants of customer service and follow-through. His anecdotes are relevant and pointed, and pertinent to everybody in Chamber membership. We would highly recommend Brad for any kind of speaking engagement where you don’t want your attendees falling asleep in their seats!”
Calandra Childers, Director of Communications & Events, Renton Chamber of Commerce
“We just had Brad Worthley speak to our Members yesterday. It was a huge success. We have had many luncheon speakers, but this gentleman rises above most of them. His presentation was right on point, he is a passionate, staccato presentation where every level of employee benefits. Brad has a quick wit and even quicker delivery. I would recommend him to any and all businesses.”
Chris Hoffmann, CEO, Greater Redmond Chamber of Commerce
“Brad does an awesome job connecting with his audience and tailoring his presentations to meet participant’s needs. His high energy and awesome examples help raise industry standards for excellence in customer service. Brad has terrific delivery skills that keep the audience engaged and listening throughout his presentation. It is my pleasure to recommend Brad as a speaker for your organization.”
Betty Nokes, President/CEO, Bellevue Chamber of Commerce
“The feedback we received about the seminar you did for us was extraordinary. Participants responded that the information was relevant, interesting, timely and valuable. They appreciated your passion for the subject.”
Mike Morrisette, President/CEO, Yakima Chamber of Commerce
“Thank you so much for providing the Keynote Address at our Chamber's annual awards banquet. "Exceeding Customers Expectations" was both relevant and entertaining to our members. Your use of personal stories made the information stick, and I am looking forward to fostering a change of culture within my own organization. Thank you for helping us take our event, and our business, to the next level.”
Priscilla Heistad, Executive Director, Greater Oak Harbor Chamber of Commerce
"Thank you again for an amazing session. The buzz is still going. You reminded me about taking some time to lead as opposed to managing my people. You gave a lot of great practical tips!"
Tracy Campbell, Vancouver Canada Board of Trade
“THANK YOU for coming south to present your keynote to our membership! With over 135 attendees, our program drew more members than any luncheon in the past nine years. Now that's impressive for an organization with only 500 members! Comments I've received about your program have been “wonderful,” “great” and “outstanding”. Most of our members are small businesses who can't afford to hire a professional to come in-house to train their employees. I'm delighted that we could be the vehicle to provide a world-class speaker and trainer to them at no cost. Once again, thank you for an enthusiastic, witty and enjoyable presentation!”
Linda K. Smith, President/CEO - Lakewood Chamber of Commerce
“As the person who plans this chamber’s events, you made me look good. Comments from our chamber members about your Exceeding Customer Expectations program were glowing. Not only were you energetic, entertaining and engaging, you offered fresh information, excellent real life examples, reminded us about correct customer service etiquette and motivated us to continue to find ways to offer stellar customer service.”
Lori Buntin, Programs and Events Director - Greater Vancouver Chamber of Commerce