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Training DVDs
Once training seminars have been completed, you will want new employees to step into the culture and be up to speed on the first day. That's why we offer a variety of training DVDs. Video training offers a value and is critical in improving employee behavior. |
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This sampler DVD has segments from some of Brad's top live seminars. You will see clips of customer service and leadership content. This sampler DVD will be mailed to you for FREE if you are considering hiring Brad for one of your events.
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In an actual bank setting, we use actors to demonstrate some of the less than desirable Teller behaviors that are commonly seen in banks or check cashing/payday loan outlets, then show how they should be done in order to exceed customers' expectations with outstanding customer service. 26 minutes...
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In an actual bank setting, we use actors to demonstrate some of the less than desirable Platform (sales and customer service) behaviors that are commonly seen in banks, then show how they should be done in order to exceed customers' expectations and close the sale. 40 minutes long. The DVD will b...
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In live seminar format, Brad answers all the questions as to "Why should I change my behavior?" This video is a must for ALL industries and businesses that want to motivate employees to perform at a higher level. This motivational video will inspire everyone. 50 minutes long. The DVD will be ship...
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Market price:
$297.00
Our price: $25.00save 92% | |
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In live seminar format, Brad answers all the questions for this industry as to "Why should I change my behavior?" It covers how to exceed customer's expectations and looks in-depth at how your employees are being perceived by the customer.52 minutes long. The DVD will be shipped to you but the wo...
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In live seminar format, Brad provides anyone in a leadership role, the tools with which to alter their behavior slightly in order to greatly impact the people they lead. This is a must for making long-term commitments to a culture change. This video is the foundation for a solid customer service ...
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Market price:
$297.00
Our price: $25.00save 92% | |
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In live seminar format, Brad provides managers or owners of any business with critical branding and marketing tools. Brad's philosophy has been to design your business so that you can say that you have no competition. Learn the secrets to gaining the competitive advantage. 50 minutes long.
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In live seminar format, Brad provides anyone with the tools to be able to reduce stress, increase productivity and bringing balance to a chaotic life. Don't assume you have to live stressed and tolerate it - Break some old habits and you can change that today! Produced in partnership with High ...
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Market price:
$297.00
Our price: $25.00save 92% | |
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In a live seminar format with high school students, Brad provides teenagers with extremely powerful life and career tips, that if utilized, will dramatically improve their lives and create unlimited opportunity for their future.
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Market price:
$197.00
Our price: $45.00save 77% | |
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In live seminar format, Brad provides you with the tools to be able to create and sustain a service culture in a call center, service desk, or help desk world. The DVD covers powerful listening skills, cultures vs. programs, pedestal words, motivators and de-motivators, and how the customer perce...
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This high powered four DVD set customer service seminar is packed with innovative content that will change lives. It is Brad's highest rated seminar that is applauded world-wide as one of the best in the industry. It was recently filmed so all the info is current and applicable to all industries....
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This powerful four DVD set is titled "How to Coach Your Employees, Peers & Supervisor". There is a huge difference between training and coaching, so this session will teach you the technical process of personal coaching. Coaching is a gentler form of communication that will get employees ...
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This high powered four DVD set is titled "Turning Managers into Leaders" is incredibly powerful and eye opening. There are very few great "leaders" in this world because we train people to be "managers". Managing is about process and leading is about people, so this sessio...
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You get the four DVD Set #12 which is all about exceeding customer expectations, the four DVD set #13 which provides you with the tools to get people to do the things you want them to do by using a coaching technique. You also get the four DVD set #14 which is the most powerful leadership trainin...
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